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KVKK Text and Cookie Consents

DISCLOSURE TEXT REGARDING THE PROTECTION OF PERSONAL DATA

As mutlugezginler.com, we would like to state that your personal data provided when you become a member of our website is processed, retained, and transferred for legitimate and specified purposes in accordance with the Personal Data Protection Law No. 6698 (“Law”). We would like to inform our entrepreneurs about our purposes and methods of collecting, processing, and transferring personal data, and consequently about your rights arising from the Law. mutlugezginler.com reserves the right to update this Personal Data Protection Disclosure Text at any time within the framework of any changes that may be made in the applicable legislation.

 

What Is the Legal Basis for Collecting Your Personal Data?

As mutlugezginler.com, there are various regulations in different laws regarding the use of our customers’ personal data. First and foremost, the KVKK, as well as the Law No. 6563 on the Regulation of Electronic Commerce, contains provisions on the protection of personal data. In some cases, criminal sanctions are also stipulated through the provisions of the Turkish Criminal Code No. 5237 for the protection of personal data.

 

On the other hand, data collection and use are necessary for the fulfillment of our obligations arising from the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

 

By What Methods Do We Collect Your Personal Data?

As mutlugezginler.com, in our capacity as data controller, within the scope of our legal obligations arising from the Personal Data Protection Law, and with your consent, we collect your personal data verbally, in writing, or electronically through verbal communication, the website, social media channels, mobile applications, and similar means for purposes such as informing you about our campaigns, recording your suggestions and complaints, creating better service standards for you, and determining and implementing mutlugezginler.com’s commercial and business strategies.

 

The data provided by our customers who conduct transactions via https://www.mutlugezginler.com or mobile applications are processed by mutlugezginler.com in accordance with our customers’ consent and legal provisions.

 

For What Purposes and How Do We Process Your Personal Data?

As mutlugezginler.com, in our capacity as data controller, through our call centers, written communication channels, social media pages, mobile communication channels and/or all kinds of channels without limitation, we may, with your consent, obtain your personal and/or special categories of personal data in whole or in part, record, store, preserve, modify, update, periodically check, reorganize, classify, retain for the period required for the purpose of processing or for the period prescribed by the relevant law, and, where necessary due to legal or service-related actual requirements, share/transfer them with private or legal persons with whom mutlugezginler.com cooperates, or with public institutions and organizations to which it is legally obliged, and/or with relevant third-party natural/legal persons residing in Turkey or abroad, and may transfer them abroad where required by legal or service-related actual necessities.

 

mutlugezginler.com;

To verify customers’ identity information,

To record address and other necessary information for communication,

To contact our customers regarding the terms, current status, and updates of the contracts we have concluded, taking into account the relevant provisions of the Distance Sales Agreement and the Consumer Protection Law, and to provide the necessary information,

To prepare all records and documents that will serve as the basis for processing in electronic or paper form,

To fulfill the obligations assumed under the contracts concluded in light of the relevant provisions of the Distance Sales Agreement and the Consumer Protection Law,

To provide information to public officials upon request and where required by legislation regarding matters relating to public security,

To provide our customers with a better shopping experience, to inform our customers about products they may be interested in, “taking into account our customers’ areas of interest,” to convey campaigns,

To increase customer satisfaction, to recognize customers who shop from the website and/or mobile applications and to use this in customer profiling analysis, to use it in various marketing and advertising activities and, within this scope, to conduct surveys in electronic and/or physical environments through contracted organizations,

To offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,

To evaluate customer complaints and suggestions regarding our services,

Your personal data is used by us in order to fulfill our legal obligations and exercise our rights arising from the applicable legislation.

 

We would like to state that, in order for our brands to benefit from services, with your consent, to inform you about our campaigns, to record your suggestions and complaints, to create better service standards for you, and to determine and implement mutlugezginler.com’s commercial and business strategies, we may process your personal data in compliance with the Personal Data Protection Law No. 6698 and the relevant legislation in all cases.

 

To Whom and For What Purpose Do We Transfer Your Personal Data?

As mutlugezginler.com, we would like to state that we may share the personal data in question, only upon your explicit consent or within the framework of security and confidentiality principles specified in the Law, taking the necessary precautions, domestically and abroad with adequate security measures, for the purpose of ensuring the business relationship between the data subjects and our customers and/or conducting negotiations for this purpose, providing services, opportunities and facilities, and improving service quality; with our business partners, customers and suppliers with whom we are contracted and to whom we provide services due to our activities, audit companies or public institutions or organizations authorized to request this data by legal obligation, and, without limitation, with other relevant authorities.

 

The sharing of personal data belonging to our customers with third parties takes place within the framework of the customers’ permission, and as a rule, personal data is not transferred to third parties without our customer’s approval.

Necessary technical and legal measures are taken to prevent rights violations during the transfer of data to third parties. However, mutlugezginler.com is not responsible for violations arising from the third party’s own data protection policies and within the risk area under the responsibility of the third party.

 

Your personal data may be shared with mutlugezginler.com’s shareholders, our direct/indirect domestic/foreign affiliates, program partner institutions and organizations with which we cooperate to carry out our activities, domestic/foreign persons and institutions from whom we receive cloud storage services, domestic/foreign organizations with which we have agreements for sending commercial electronic messages to our customers, contracted banks, and various agencies, advertising companies and survey companies within the scope of various marketing activities to provide you with better service and ensure customer satisfaction, as well as other third parties and our relevant business partners in Turkey and abroad.

 

What Rights Do You Have as a Personal Data Owner Under the KVKK?

As a personal data owner; pursuant to Article 11 of the Personal Data Protection Law No. 6698, you have the rights to:

 

a) Learn whether your personal data is processed,

b) Request information if your personal data has been processed,

c) Learn the purpose of processing your personal data and whether it is used in accordance with that purpose,

ç) Know the third parties to whom personal data is transferred domestically or abroad,

d) Request correction if personal data is incomplete or incorrectly processed,

e) Request deletion or destruction of personal data within the framework of the conditions stipulated in Article 7,

f) Request that the transactions carried out pursuant to subparagraphs (d) and (e) be notified to third parties to whom personal data has been transferred,

g) Object to the emergence of a result against the person through the analysis of processed data exclusively by automated systems,

ğ) Request compensation for damages in case of loss due to unlawful processing of personal data.

 

As mutlugezginler.com, we undertake to respond to your requests listed above without delay.

 

You may contact us regarding all questions and opinions about your personal data and the KVKK.

info@mutlugezginler.com

 

CONFIDENTIALITY AND SECURITY

In order to provide better service to our customers, mutlugezginler.com requests some of your personal information (name, surname, e-mail, province and district of residence, and for legal entities tax number and tax office information, etc.) from you. This information collected on mutlugezginler.com’s servers is used only within mutlugezginler.com for periodic campaign activities, the design of special promotional activities for entrepreneur profiles, and classification studies aimed at preventing unwanted e-mails. mutlugezginler.com absolutely does not share the information collected from membership forms with third parties without the member’s knowledge or contrary instruction, does not use it for commercial purposes for any non-operational reason, and does not sell it.

 

Entrepreneur information may only be disclosed to official authorities if requested by them and in cases where disclosure to official authorities is required by mandatory legislation in force.

 

Only customers and, upon the customer’s written instruction, mutlugezginler.com can access and modify all information entered into the system by entrepreneurs. It is not possible for anyone else to access or modify this information. Credit card information requested on the payment page is not stored in any way on the servers of mutlugezginler.com or the companies serving it, in order to keep the security of our valued entrepreneurs using e-commerce software services at the highest level. In this way, all payment-related transactions are ensured to take place between the bank and your computer through the mutlugezginler.com interface.

 

ABOUT COOKIES

Cookies are small text files or information recorded on your computer or mobile device (such as a smartphone or tablet) when you visit our site.

 

We use cookies to make our sites easier to use and to adapt them to your interests and needs. Websites can read and write these cookie files and thus remember important information about you so that you can be recognized and a more suitable website can be presented to you (such as remembering your preference settings).

 

To explain in more detail, https://www.mutlugezginler.com stores the information it collects through log files, empty gif files and/or third-party sources in order to create a summary regarding your preferences. https://www.mutlugezginler.com may monitor your browsing information and/or usage history on the site in order to make special promotions for you, offer promotions and marketing offers, improve the content of the website or mobile application according to you, and/or determine your preferences.

 

Cookies also help speed up your future actions on our sites. In addition, we may also use cookies to collect statistical information about the use of our sites in order to understand how visitors use our sites and to improve the design and use of our sites.

 

The website https://www.mutlugezginler.com belonging to mutlugezginler.com is a site that uses cookies.

https://www.mutlugezginler.com will collect, process, share with third parties and securely store your browsing information, provided that it is not used outside the purposes and scope determined in this Personal Data Protection Disclosure Text and within the framework of its legal obligation, in order to provide better service to its visitors.

 

https://www.mutlugezginler.com may match the information collected from you on the site through different methods or at different times, such as online and offline collection, and use this information together with information obtained from other sources such as third parties.

 

https://www.mutlugezginler.com uses session cookies and persistent cookies in its mobile application. The session identifier cookie expires when you close your browser. A persistent cookie remains on your hard drive for a long time. You may remove persistent cookies and reject both session and persistent cookies by following the instructions in your internet browser’s “help” file or by visiting www.allaboutcookies.org or www.youronlinechoices.eu. If you reject persistent cookies or session cookies, you may continue to use the website and mobile application, but you may not be able to access all functions of the website and mobile application or your access may be limited.

 

HOW TO USE COOKIES

The website belonging to MUTLUGEZGİNLER.COM at https://www.mutlugezginler.com is a site that uses cookies. A cookie is a file consisting mostly of letters and numbers, stored in the internet browser or hard drive of the device being used, and enabling the device to be identified.

 

https://www.mutlugezginler.com stores the information it collects through cookies, log files, empty gif files and/or third-party sources in order to create a summary of your preferences.

 

We use two types of cookies across our sites: session cookies and persistent cookies. Session cookies are temporary cookies and are valid only until you close your browser. Persistent cookies remain on your hard drive until you delete them or their period expires (the length of time cookies remain on your device depends on their “lifetime”).

 

The website https://www.mutlugezginler.com may also use cookies to activate “advertising technology” in order to present ads that it thinks may be of interest to you when you visit search engines, the website, mobile application and/or websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and websites/mobile applications where the website advertises in order to serve you personalized ads. While serving these ads, a unique third-party cookie may be placed in your browser so that the website can recognize you. mutlugezginler.com also uses Google Analytics, a web analytics service provided by “Google, Inc.” Google Analytics uses cookies to analyze how users use the website, mobile application and/or mobile site with statistical information/reports. For more information about the use of Google Analytics (including opt-out options), please visit: http://www.google.com/intl/tr/policies/privacy/#infocollect

 

You can use the following methods to allow or reject cookies:

 

Google Chrome

You can allow or block cookies by clicking the “lock icon” in the address bar of your browser and using the “Cookies” tab.

Internet Explorer

You can manage cookies by clicking the security tab from the “Tools” section in the upper right corner of your browser and choosing “allow” or “do not allow.”

Mozilla Firefox

Click the “open menu” tab in the upper right corner of your browser. You can manage cookies by clicking the “Options” icon and using the “Privacy & Security” button.

Opera

You can manage cookies under the “Cookies” section by selecting “Advanced” in the “Preferences” section of your browser.

Safari

You can manage all your cookies from the “Privacy & Security” section by selecting the “safari” tab in your phone’s “Settings” section


Why you should choose us?

beach

Impressions for a Life Time

An experience that gives a charge of emotions and enjoyment of an amazing view of Istanbul.

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Bright VIP Vehicle

We have the largest fleet network of VIP Vehicles they all brand new.

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Insurance

You will cover insurance for the entire tour, including all activities, from start to end.

experience

Experience

For 10+ years of work, we have serve with for more than 10.000 people from the worldwide.

safety

Safety

Professional, certificated and exprienced guides & pilots and quality equipments.

quality

Quality

The use of modern equipment ensures the comfort and confidence of passengers at every stage of tours.

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Tourism licensed company

We are licensed company under Association of Turkish Travel Agencies No: 15101.

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Moneyback guarantee

If your tour cancel due to weather or you want to cancel you can get your money back before the tour up to 24 hours.

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